Helping RTO businesses since 1990

Powerful Features to Boost Your Bottom Line

RTO Pro has everything you need to run smarter rental operations, get paid faster, and keep customers engaged—all in one powerful platform.
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Features Built to Power Your Bottom Line

The Most Robust Features in the Industry

Billing & Payment Features
  • Integrated Credit Card Processing
    Securely accept credit card payments within RTO Pro using our integrated processing solution.
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  • ACH Payment Integration
    Accept electronic debit payments from customer checking or savings accounts through ACH integration.
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  • Online Payments
    Customers can securely make payments online using credit card or ACH through our built-in interface.
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  • AutoPay
    Enable automatic recurring payments by credit card or ACH for convenient, hands-off billing.
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  • Shopping Cart
    Add a shopping cart to your website to sell products and services online.
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  • TaxJar Integration
    Integrated with TaxJar for automatic sales tax calculation, reporting, and filing—ideal for multi-state or destination-based tax requirements.
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  • Advanced Payment Options
    Pay multiple contracts in one transaction with full control over amount, number of payments, or due dates—individually for each contract.
  • In-System Customer Applications
    Enter customer applications directly into RTO Pro, including full reference information.
  • Flexible Account Types
    Supports revolving interest credit accounts, installment loans, and installment agreement printing for various financing models.
  • Per-Contract Sales Tax
    Assign different sales tax rates to each contract or sale for precise tax tracking.
  • Destination-Based Sales Tax
    Complies with destination-based tax rules, including multi-district tax tracking for states like Texas.
  • Sales Tax Reporting
    Generate accurate reports to simplify monthly tax filings. Fully compatible with destination-based tax rules.
  • Automated Monthly Billing
    Automatically send invoices or statements to customers by mail or email each month.
  • Partial Payment Date Adjustments
    RTO Pro automatically adjusts contract dates to account for partial payments.
  • Automatic Late Fees
    Supports automatic late fee calculation with unique fee structures for different states.
  • Bank Deposit Slips
    Automatically generate bank deposit slips with check details as part of the End of Day report.
  • Nightly Deposit Utility
    Enter nightly deposits and payouts, then generate and save reports for fax, email, or FTP transmission to corporate.
  • Accounting Software Integration
    Export data to QuickBooks, Quicken, and other popular accounting systems for streamlined bookkeeping.
Business Management Features
  • Online Customer Applications
    Take customer applications directly from your website and automatically import them into RTO Pro as pending applications.
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  • Shed Dealer Portal
    Shed rental companies that have remote dealers can use our web portal to load agreements that import into your RTO Pro.
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  • Shed Dealer Online e-Signature
    Shed rental companies that have remote dealers that use our web portal to load agreements can now use an online signing center for e-signature solution.
    More info
  • Gallery Web Store
    Display your inventory online with pricing so customers can place orders online.
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  • Cloud-Ready Deployment
    RTO Pro Network and Central Server licenses are ready for cloud hosting. While we don’t host directly, you can easily deploy on platforms like Amazon EC2, Rackspace, or Microsoft Azure.
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  • Multiple Sales Types Supported
    Supports Rent to Own, Short-Term Rentals, Lease to Own, Federal Lease Program, Retail Sales, Revolving Interest Sales, and Installment Loan Sales.
  • Inventory Depreciation Options
    Choose from 8 built-in depreciation methods—including MACRS, straight line, and income forecasting—to support both tax and book accounting. Custom methods available upon request.
  • Inventory Purchase Orders
    Built-in Purchase Order functionality supports both standalone RTO Pro and Corporate Office configurations.
  • Master Inventory Lookup
    Companywide inventory search lets you view available stock across all locations.
  • Comprehensive Inventory Control
    Track both serialized (using barcode scanning) and non-serialized inventory for total control of your merchandise.
  • Inventory Agent Transfers
    Transfer inventory between financing and rental agents and generate supporting reports for depreciation.
  • Multi-Store Inventory Transfers
    Transfer inventory automatically between locations in multi-store setups using FTP.
  • Custom Inventory Reports
    Create inventory reports tailored to your business needs, including filters by status, category, and more.
  • Contract Inventory Switchouts
    Swap inventory on open contracts without needing to close and reopen the agreement.
  • Contract Maintenance
    Modify terms, payment amounts, and other details on open contracts without changing screens.
  • Multiple Contracts per Customer
    Support up to 10 open contracts per customer, with up to 10 items on each contract.
  • Unlimited Customer Records
    Store and manage an unlimited number of customer profiles in your system.
  • Customer List Reports
    Generate detailed lists of customers filtered by a range of criteria.
  • Delinquency Analysis Reports
    Analyze past-due accounts with detailed delinquency reports.
  • Advanced Reporting Suite
    Access revenue, comparison, projection, and performance reports for detailed business insight.
  • BOR & Income Graphs
    Track Book of Rentals (BOR), income, and Average Per Unit (APU) with detailed reports and graphs.
  • Integrated DataTrue Reports
    Generate detailed insights with built-in support for DataTrue reporting tools.
  • Employee Access Controls
    Set security levels and password protection to control employee access by role.
  • Integrated Time Clock
    Track employee hours and simplify payroll with the built-in time clock system.
  • Free Data Import Utility
    Easily import existing contracts and payment histories using the built-in utility—included free with RTO Pro. We also offer data conversion from most other software providers.
  • Robust Database Support
    RTO Pro uses Firebird database by default and supports SQL Server for enterprise-level performance and scalability.
  • No Nightly Closing Required
    Skip the end-of-day closing routine—just shut down and go. (Optional End of Day report available for tracking revenue and deposits.)
Communication & Productivity Features
  • Integrated SMS Texting
    Send and receive SMS text messages directly through RTO Pro with the optional texting service.
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  • Cloud-Based Automated Collections
    Use the automated voice broadcasting system to call late customers with message options based on due date ranges. Can also be used for promotions.
    More info
  • Outgoing Email Service (SMTP)
    RTO Pro software has outgoing email functionality built in that can use just about any SMTP Service
    More info
  • Calendar & Scheduler
    RTO Pro has a built in scheduling package that can be used to track deliveries, pickups and service calls for different drivers / trucks
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  • Mobile Routing & Scheduling App
    Manage delivery, pickup, and service call schedules for up to 8 drivers. Includes reminders and customizable delivery/pickup forms.
    More info
  • Mobile Collections App
    Free native Android app for collections, available to all users on Subscription or Support plans. Includes routing, mapping, and integrated WebPay for taking payments on collections calls.
    More info
  • Late Notice Automation
    Send late notices and letters directly from the On Screen Account Manager to stay on top of collections.
  • Email Receipts & Notices
    Automatically email receipts, letters, invoices, and late notices directly to customers for fast and paperless communication.
  • Email & Print Campaign Tools
    Send form letters via email or print for collections or promotions. Send email blasts to late or all customers.
  • On-Screen Account Manager
    Manage accounts digitally—track notes, update statuses, and handle collections without printing daily late reports.
  • Full Report Access
    Display or print any report in the system with ease.
  • Custom Report Integration
    Retrieve data using Microsoft Access, Word, or Excel for creating custom reports tailored to your needs.
  • Preferred Customer Club Integration
    Supports the PTS Direct Benefits Club Program to help reward and retain your best customers.
  • Custom Receipt Messages
    Add personalized messages to receipts for a branded customer experience.
  • Built-In Productivity Tools
    A document editor for creating and editing contracts, letters, labels, and price tags. A calculator for operations in numeric fields. A smart calendar to quickly adjust various dates.
  • Mailing Labels & Form Letters
    Print mailing labels and form letters in multiple formats and filter by status, contract date, or months remaining—using the internal editor or Microsoft Word.
  • Custom Contract Printing
    Print different contracts based on contract type, customer state, or inventory category. Automatically include agreement addendums and reprint contracts on demand.
  • Reprint Utility
    Easily reprint receipts and reports, including partial reports and BOR reports, using the built-in utility.
  • Print Inventory Tags & Labels
    Generate inventory price tags and labels with flexible formatting options.
  • Multi-Printer Support
    Assign up to six different printers for receipts, contracts, invoices, and reports—no need to swap paper.

Customer Satisfaction Is Our Goal

RTO listens to its customers
"We've been using RTO Pro for over 6 years. Your software provides a stable, easy to use software platform for our rental business. Feature updates are timely and predictable. Technical support has been outstanding. You seem very interested in our business. I like the fact that when I call, I get a live person. Almost all of the suggestions we have suggested have been adopted by RTO Pro. I like the fact you listen to your customers and change with them."
RTO Pro is a strong product at a reasonable cost
"I purchased RTO PRO Software in 1998 because it was one of the very few that used the Windows platform at that time. [They] have been quickly responsive to problems as well as open to suggestions for additional features. The ability to download updates has been a super time saver. I have watched RTO PRO grow from less than 100 to over 600 users and highly commend RTO Pro for a strong product at a most reasonable cost."
RTO Pro is the easiest and most employee-friendly
"I was having problems, and you stepped in and went way beyond the call of duty to help us get it straightened out. Your customer support is excellent. I have used other software and found RTO Pro to be the easiest and employee friendly. I would strongly recommend this software to anyone that has an RTO business for the easy use and excellent support."
See more customer testimonials.

Ready to Run Your RTO Business Like a Pro?

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